| Job Number | Phone | Name | Job Date | Product | Model | Serial | Photo | Complaint | Repair Date | Repair Details | Parts Used | Status | |
|---|
 | 2008051013520 | 0777752068 | Mrs.Sewandi Alvis | 2020-08-10 | BEKO - Ref. | G92605NE | 18-100027-01 |  | Freezer Not Working | 2020-08-12 | BD Attended
Need part @ DF Sensor | | 3 |  |
| 2007258212292 | 0773738466 | Mr.Himali Diyabandige | 2020-08-11 | SINGER - Free Stand Oven Cooker | | | | Timer Not Working | 2020-08-12 | BD Attended @ Timer Not Working
Need Replace Timer
13/08/20 Estimate @ Timer - 1761/-
Transport & Labor 1500/-
Total 3260/- Inform customer
Estimate not approved 22/08/20
| | 4 | |
| 01032019 | 0773738284 | | 2019-03-12 | Singer W/M | SWT6SA | 1072214 | | Timer not working | 2019-03-13 | Replace wash timer | 7 wire timer | 1 | |
| 419225 | 0768707435 | Mr.Dilan | 2020-11-10 | SAMSUNG - Ref. | RS552NRUASL | 0EQL4ADJ800011W | | No cooling | 2020-11-15 | Replace Compressor- 1000/-
Re gas - 4500/-
Condenser Tubing - 750/-
Total- 6250/- | Compressor Supply By Softlogic | 3 | |
| 397751 | 0715941144 | Mrs.Singharage | 2020-06-28 | SAMSUNG REF | RT49K6333BS | 0FF34DAKB00032J | | Ref Side Not Working | 2020-06-02 | BD attended 2000/- Collect
Need part/ Ref Side Fan
Inform Nethmi
First vesit 750/-
Part receive on 09/06/20
Completed on 10/06/20
Second vesit and repair 900/-
Total 1650/- | Fan motor | 2 | |
| 391501 | 0766907489 | Mr.H D C Silva | 2020-02-26 | SAMSUNG REF | RT28K3022SE/IG | 03DS4PBK500203X | | Water leek | 2020-02-27 | Ages copper tube
Ok
750- | Nil | 2 | |
| 387473 A | 0714784479 | Mr.Kasun Rathnayake | 2020-02-12 | SAMSUNG REF | RT 30K3322S8/1G-04 | 03KS4PBMB00055T | | Installation | 2020-02-12 | Installation Completed
750/-
Transport 760/-
Total 1510/- | Nil | 2 | |
| 385529 | 0777710051 | Sathish Gamage | 2020-01-31 | Candy W/M | GVFW4106LWHC-S | 3100746917486029 | | NOT WORKING | 2020-01-31 | BD attended 2000/- collect
Need part/ temperature sensor
Inform sethmi
650/-
Refer to S/C | Nil | 2 | |
| 383540 | 0773079044 | Mr.Buddika | 2020-01-22 | Samsung W/M | WF700B0BKWQ/IM | W0595PAFC00039R | | Water not drain | 2020-01-22 | BD ATTENDED 2000/- collect
Need part/ Drain pump
Inform Nishika
First attended 650/-
Transport 390/-
Second attended/ 24/02/20
Replace Drain pump Moter 950/-
Transport 390/-
Total 2380/- | Part receive on 22/02/20
Drain pump | 2 | |
| 382230 | 0719207347 | Mrs. A M Chandrani | 2020-01-18 | Panasonic W/M | NA F 70B6 | 18CPAULU00078 | | Unusual sounds | 2020-01-19 | Bd attended
Adjusted
650/-
Transport 120/-
Total 770/- | Nil | 2 | |
| 379841 | 0765435785 | Mrs.SRIKANTHI DE MEL | 2020-01-07 | SAMSUNG REF. | RT26H3000SE/1G | 0A084ZAFA00261F | | No cooling | 2020-01-07 | BD Attended
Gas leek
Need to collect
Inform Nishika | Nil
750/- | 2 | |
| 376238 | 0773276757 | Mr.Ismeth | 2019-12-20 | SAMSUNG REF. | RS51K5460SL | 0G0G4ABJ300061D | | While plug on trip | 2019-12-22 | BD Attended (Harshana)
REF side Heter Out. Need Parts
Inform Nishika on 23/12/19
2000/- collect for visiting
Part receive on 13/01/20
Part replace 17/01/20
Job completed | First attended 750/-
Second attended on 17/01/20
D/F/Heter replace 900/-
1650/- | 2 | |
| 376233 | 0777523701 | Dr.Ashan pathirana | 2019-12-20 | Panasonic Ref. | Nil | Nil | | Not working | 2019-12-22 | Bd attended
Repair door - repair costs 950/-
2000/- collect for visiting
Completed | Nil
750/- | 2 | |
| 374691 | | Dillan S/C | 2020-01-01 | SAMSUNG REF. | RS21HUTPN1 | U99543BC800319K | | No cooling | 2020-01-03 | Re gas
Completed
| R134a - 4500/-
Copper Tubing - 750/-
Total 5250/-
| 2 | |
| 374340 | 0773166447 | Mrs.Sonali De Silva | 2019-12-13 | SAMSUNG REF. | RS21HUTPN1 | U99543AG2003211Y | | No cooling | 2019-12-13 | BD attended 2000/- Collect
No cooling gas leak
Refer to S/c | Nil | 2 | |
| 372745 | 0777423360 | Mr.Romesh Jayawardana | 2019-12-05 | Candy W/M | GV1510LWC2/1-S | 3100613110083003 | | NOt working | 2019-12-06 | BD attended / E 02 folt cord
2000/- collect for visiting
Need parts
Inlet valve
Informed Nishika.
Parts received on 20/12/19
Replace inlet valve 21/12/19
Job completed Rs.7750/- charge for repair | Inlet value
Fist attend 06/12/19 650/-
Second attend 21/12/19 950/-
Total 1600/- | 2 | |
| 372260 | 0777364318 | Ms.Geethamali Abewrna | 2019-12-04 | Samsung W/M | WW75J5410GS/TL | 0DYR5ADG500030N | | Not working | 2019-12-04 | BD Attended
Control PCB Not Working
Need Parts
Inform C/S
2000/- collect for visiting
Receive PCB 10/12/19
Replace PCB Job completed 10/12/19 | Control PCB | 2 | |
| 372171 | 0772752426 | Mr.Ranil Fernando | 2019-12-02 | SAMSUNG REF. | RF858qalax3 | 060E43BF800123W | | No cooling | 2019-12-03 | BD attended
Serviced
2000/- collect for visiting
Job Completed | Nil | 2 | |
| 372107 | 0777352385 | Mr.Ashoka Gunawardana | 2019-12-03 | Candy D/Washer | CDP1LS39W-19 | 3200118819111008 | | INSTALLATION | 2019-12-06 | INSTALLATION COMPLETED | NIL | 2 | |
| 371513 | 0777948410 | Mr.A.Abeygonasekara | 2019-12-17 | Candy W/M | GVSW5106TC/1-19 | 3100865619116018 | | Installation | 2019-12-28 | Installation completed
Harsha | Nil
650/- | 2 | |
| 371272 | 0773242441 | Mr. Nihal Kalupahana | 2019-12-02 | Candy W/M | CS1071B1 | N310073701804308 | | NOT Fuctioning | 2019-12-05 | BD attended
Drain Block.need to collect
unit received for repair
Costumer handed to my w/shop on 14/12/19
2000/- collect for visiting
TRANSPORT 120/-
19/12/12 Inform nishika to colect wm to s/c for repair | Nil
650/- 120/-
770/- | 2 | |
| 348519 | 0779088871 | E.Abesinghe | 2019-08-20 | SAMSUNG REF. | RT34M5532S8 | OFF04DAK800091N | | No cooling | 2019-08-20 | BD Attended | Nil
T/P 480/-
750/-
Total1230/- | 1 | |
| 338293C | 0714451880 | NELSONS & co. | 2019-06-26 | Candy Dryer | GVS C8DG-80 | 3110090619060004 | | Installation | 2019-06-26 | Installation Complited | nil | 1 | |
| 332836 | 0771484598 | Mrs.K.sharanya | 2019-06-05 | Candy W/M | CS1071D1/1-04 | 3100737019110199 | | Installation | 2019-06-06 | Installation Completed | Nil | 1 | |
| 330705 | 0770793722 | Mr. T.Savin ROSHN Fernando | 2019-05-25 | Whirlpool W/M | WWT-70X | 8 853328 356593
180508210 | | DRYER Not Working | 2019-05-27 | Bd Attended
Adjusted. | Nil | 1 | |
| 328637 | 0772161841 | Mr. Eranga Herath | 2019-05-17 | CANDY HOB | | | | | | | | | |
| 326140 | 0112611077 | Petrokem Lanka pvt. Ltd. | 2019-05-07 | TCL A/C | TCC-60ZHRA/U3(03) | 05 1080001500 1 3010021 | | BD - Noise coming | 2019-05-07 | BD attended.
Transfer to company team | Nil | 2 | |
| 325822 | 0777815296 | D.R.Hettiarachchy | 2019-05-08 | SAMSUNG REF. | REFERS55NRUASL/SS-S | 0EQL4ADK300006 | | NO COOLING | 2019-05-10 | Re gassing
Job completed | | 1 | |
| 325793 | 0112715682 | Softlogic Retail pvt.ltd. | 2019-05-08 | Panasonic A/C | CS-T43KTH52 | 7877411093 | | not working | 2019-05-08 | BD complete
Refer to c/s teem | nil | 2 | |
| 325343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG500083E | | BD - Machine keeps moving | 2019-05-04 | Repair completed
Remove transport screw
2000/- for s/c | Nil | 1 | |
| 324743 | 0718667603 | National water supply & Drainage Board | 2019-05-08 | Panasonic A/C
Panasonic A/C | CU-YT43KBH52
CU-YT43KBH53 | 7877404025
7877205545 | | BD-Unite triping | 2019-05-09 | Bd completed
Refer to s/c teem
| Nil | 1 | |
| 324413 | 0773863935 | Union Colombo Industry | 2019-04-27 | Panasonic A/C | CU-UC12PKI | 4365500213 | | No cooling | 2019-04-28 | Cooling ok.
But need service
Inform s/c | Nil | 1 | |
| 324401 | 0777289315 | Mr.Rohan de Silva | 2019-04-27 | SAMSUNG REF. | RT49K6333BS | OFF34DAM100101D | | Installation and Dimo | 2019-04-27 | Installation completed | Nil | 1 | |
| 324377 | 0765980980 | Mr.Macmillan Hashim | 2019-04-27 | Panasonic A/C | CS-S13TKH-S | 6983015295 | | Not Cooling | 2019-04-27 | Customers say no cool.
But no defect. | Nil | 1 | |
| 323582 | 0714679226 | Mr.Manjula Dayasiri | 2019-04-30 | SAMSUNG REF. | RT28K3022SE/IG | 03DS4PBK200464V | | No cooling | 2019-05-07 | Replace hi side gas pipe line in the drain try and re gassing. | R600a gas and copper tubes | 1 | |
| 322150 | 0778742100 | Mr.Jaliya Rambukpota | 2019-04-10 | SAMSUNG REF.
Whirlpool W/M | RT28K3022SE/IG-04
31276 | 03DS4PBM200915D
3127601182021912 | | Installation & Demonstration | 2019-04-10 | Installation complicated | nil | 1 | |
| 320335 | 0773530180 | Mr.A.M.P.B.Samarasekara | 2019-04-03 | CANDY- HOOD | CFT610/4X | 3690088218040527 | | Panel Filter Installation | 2019-04-03 | installation panel filter
Job complicated | nil | 1 | |
| 318366 | 07773535661 | I Conic Development pvt.ltd. | 2019-04-06 | SAMSUNG REF. | RT39FAJEDSP | 5124DBD200258R | | Not working | 2019-04-09 | checked. Main PCB out of order.
Informed mr. Dilan. | nil | 1 | |
| 317881 | 0759369989 | Mr.Dharshika De Silva | 2019-03-27 | SAMSUNG REF. | RS51K5680SL | ORXN4ADK300245P | | Sound | 2019-03-27 | More ice in the bucket.
Remove ice and ok.
Job completed. | Nil | 1 | |
| 317855 | 0776115385 | Mr.Nazeer | 2019-03-25 | Candy Hob. | CLG631SPX | 338009631830046 | | Installation | 2019-03-26 | Installation completed | Nil | 1 | |
| 317271 | 0777570650 | Mr.M.M.M.Rashad | 2019-03-21 | CANDY- HOOD | CBCM6X543 | 3300117218260069 | | Installation | 2019-03-21 | Installation completed. | Nil | 1 | |
| 315867 | 0777289389 | Mrs.Renuka | 2019-03-16 | SAMSUNG REF. | | | | Not working | 2019-03-16 | this item repair by softlogic service teem.
I inform to dulanjaya.
Theyre get the action.
I dont tuch. | | 1 | |
| 314613 | 0718736598 | Mrs.H.D.V.ILLAnkoon | 2019-03-16 | Candy Oven | FPE609/6X | 33701254 17440082 | | Installation | 2019-03-16 | Installation Complicated. | nil | 1 | |
| 311639 | 0773678771 | Mrs. Gauri | 2019-03-02 | SAMSUNG REF. | RS51K56H02A | OGCJ4ABJ300208N | | Ice CubeSwitch Not Working | 2019-03-05 | No Defect
COMPLETED | NIL | 1 | |
| 310115 | 0766366293 | Ms.Vyshi | 2019-02-23 | Whirlpool W/M | 3127 | INF175019671 | | Installation and Dimo. | 2019-02-23 | Installation Completed | nil | 1 | |
| 307946 | 0772366634 | M. Milinda Jayawardana | 2019-02-11 | Candy W/M | GVSW485TC-S | 3100750918036060 | | Not working | 2019-02-11 | No Defect | Nil | 1 | |
| 307102 | 0777871701 | Mrs.K.Rodrigo | 2019-02-05 | Samsung Ref. | RT36FDJFASL/IG | R7894PAG100063A | | Not Working | 2019-02-05 | BD attended | Nil | 1 | |
| 305563 | 4154650701 | Shalitha Senanayake | 2019-02-11 |
| | | | | | | | | |
| 304391 | 0777265946 | Mr. D.P.Ranasinghe | 2019-02-10 | Candy Hud | | | | | 2019-02-10 | Job returned
No payment | | | |
| 304355 | 0770064645 | Mr.M.H.M.Mahir | 2019-01-19 | Candy 3+1 E/G Cooker with E/Oven | CBCM - 6X543 | 3300117218060585 | | Installation and Demonstration | 2019-01-19 | Job Completed | Nil | 1 | |
| 304193 | 0777739777 | Mr.Alan Lee | 2019-02-10 | Candy Hob. Candy Hud Candy M/MW/Oven | | | | Installation and Demonstration | 2019-02-10 | customer not in home.Waiting customer call
He is in overseas | | 5 | |
| 303960 | 0778880423 | Mr D.A.Silva | 2019-01-17 | Whirlpool W/M | WWT-130X | 8853328 350775 180102446 | | Not Working | 2019-01-17 | No Defect | Nil | 1 | |
| 235343 | 0773047400 | ms.Ramani Daulagala | 2019-05-03 | Panasonic W/M | WW70J4263IW/GU | 0DYU5ABG5000083E | | Machine keeps moving | 2019-05-04 | Remove transport screw
Job completed | Nil | | |
| 000002X | 4154650700 | Test Customer | 2019-02-28 | | | | | | 2019-03-02 | | | | |